Analysis of an International Organization Research Paper

analytic thinking of an International Organization - Research Paper ExampleFor airlines, it is necessary to have a strong team of professional enthusiastic individuals to make the business a success. Like every business in the run sector, airlines too require their workforce to be internally satisfied so that this behaviour of theirs is reflected in their behavior with the customers.If one looks up HR challenges faced by United Airlines online, every search engine gives an multitude of links that discuss the failing, almost embarrassing, situation of the airlines. Since its merger, it has faced a number of problems that range from operational inefficiency to lack of HR training. In the world of today, where options at hand are plenty and the organizations need to stand push through through effective strategies and customer orientation, this is not a good business scenario.For every swear out business, the customer touch point is an essential deal maker or breaker. The moment a customer interacts with an employee representing the service organization, he gets a taste of the organizational culture and sets a service expectation standard. Customer rapture is the ultimate goal of such organizations. The major HR problems faced by United Airlines are as follows-Lack of a strong organizational culture after the merger After United Airlines made the scholarship of Continental Airlines, there was a lack of effort on the managements side to mix in the workforce so that there is a uniform sense of dedication towards the United brand (Busmanagement.com). crimson though efforts were made to gather the best talents from both the sides of the merger, the company still faces issues with bringing all its employees to status with their merger.-Lack of employee training programs the employees are not trained to be customer oriented which reflects in their service levels. Their cogitate is on getting their work done and not making sure that the customers are made to get hold genuinely valued and cared for. This is