Economics and Business of Insurance Assignment Example | Topics and Well Written Essays - 2000 words - 1

Economics and Business of Insurance - Assignment Example The minimum wage law formulated by the government in London sets the wage above that dictated by market forces. This results in employers hiring few labourers than what they would have employed without the prefixed minimum wage. Examples abound in hotels, restaurants and catering outlets marked by high number of vacancies (Munday 60). Another point that has been identified by Toporowski is that the city politics in U.K. has often led to inefficient resource allocation, thereby resulting in a sub-optimal path of capital accumulation and industrial development (Toporowski 143). According to Economic and Research Council Report 2004-2005, productivity performance of U.K. is not very impressive. U.K. has been haunted by productivity gap for a long time, compared to other countries of the European Union. A number of reasons have been upheld by the Council, which are considered as probable reasons for this less productive nature. They are investment and innovation failure; poor labour relations; over-regulation of business; and lack of entrepreneurship. These factors have kept productivity of the labour low; which in turn has adversely impacted growth of the nation. The problem of productivity gap can be divided into three stages of time; the first phase occurred in 1945, the second in 1973 and the final one in 1990s. This productivity gap exists in the present scenario. The comparison with other European Nations had revealed that in countries like, France and Germany, the capital invested per worker is higher than in U.K. The labourers in these countries also possess higher level of skills compared to U.K. The works of Stephen Broadberry and Mary O’Mahony suggest that long-run stable investments in physical and human capital are necessary for productivity growth. Labour productivity can be hugely boosted if these areas are worked on properly. This report also highlights a host of factors that can contribute to

Analysis of the case of Repulse Travel Pharmaceuticals Coursework

Analysis of the case of Repulse Travel Pharmaceuticals - Coursework Example g title, table of contents, list of tables and figures, bibliography and appendices 16 Bibliography 17 Brigham E F & Ehrhardt, M C 2011 Financial Management Theory and Practice. South-western Cengage Learning, Mason, OH 17 List of tables and figures Table 1 Summary of profit changes vs demand changes 12 Table 2 Summary of profit changes vs price changes 14 Table 3 Profit and loss study under condition of certainty 18 Table 4 Payback period under condition of certainty 18 Table 5 NPV and PI under condition of certainty 18 Table 6 NPV and PI under condition of certainty (Capex & R&D) 18 Table 7 Profit and loss study 1% drop in demand 19 Table 8 Profit and loss study 1% rise in demand 19 Table 9 Payback period 1% drop in demand 19 Table 10 NPV and PI with 1% drop in demand 19 Table 11 NPV and PI with 1% drop in demand (Capex + R&D) 19 Table 12 Profit and loss study 5% drop in demand 20 Table 13 Profit and loss study 5% rise in demand 20 Table 14 Payback period with 5% drop in demand 20 Table 15 NPV and PI with 5% drop in demand 20 Table 16 NPV and PI with 5% drop in demand (Capex + R&D) 20 Table 17 Profit and loss study 1% drop in price 21 Table 18 Profit and loss study 1% rise in price 21 Table 19 Payback period with 1% drop in price 21 Table 20 NPV and PI with 1% drop in price 21 Table 21 NPV and PI with 1% drop in price (Capex + R&D) 21 Table 22 Profit and loss study 5% drop in price 22 Table 23 Profit and loss study 5% rise in price 22 Table 24 Payback period with 5% drop in price 22 Table 25 NPV and PI with 5% drop in price 22 Table 26 NPV and PI with 5% drop in price (Capex + R&D) 22 Figure 1 Graph of profit change vs demand change 13 Figure 2 Graph of profit change vs price change 14 1.0 Introduction This report is in compliance with the coursework case, the topic... Repulse is not certain whether Citronex should be introduced into the market, because the management fears that the financial risks of doing so are substantial. Managers who are convinced that it should cites the potential profits and cash flows the product could bring. In analysing the merits of either side, it is determined that if the product performs as forecasted, Citronex will be profitable; however, it is also risky in that if the demand and price are lower than forecasted by even a small degree, the financial losses are magnified and may be substantial. Repulse Travel Pharmaceuticals, a UK based medium sized firm, is presently deliberating on whether or not it shall launch a new spray product â€Å"Citronex,† which has an estimated five year commercial life. The firm has spent  £150,000 on product and market research on Citronex. The aim of this report is to provide an analysis by which management may decide whether or not the manufacture and sale of Citronex should be undertaken. The report intends to accomplish this task by conducting an estimation, based on forecasted demand and selling price, of the profit and cash flows the company is likely to realize. Its objectives, therefore, include: 1.2.1 an estimation of profit and loss as well as cash flows based on the given information under conditions of certainty on the forecasted demand and selling price 1.2.2 an estimation of profit and loss as well as cash flows based on the given information under the likely conditions that the demand may rise or fall

Factors Of Influence On Retail Trade Essay Example | Topics and Well Written Essays - 2000 words

Factors Of Influence On Retail Trade - Essay Example on the retail industry as a whole and therefore Sainsbury’s have been chosen for the purpose as it holds the 30th position in the global ranking of retail industry â€Å"Kantar Retail Top 50 Retailer Rankings† (Kantar Retail, 2013). Sainsbury’s was set up during 1869 and presently it runs more than 1106 convenience stores and supermarkets that provide job opportunities to almost 157000 people. Customer is considered to be the heart of the organization and the firm continuously invests money for improving the experience of the channel partners and employees to offer the customer with the best â€Å"shopping experience† (J Sainsbury PLC, 2013). Key Issues Whilst Tesco has issues in almost each part of its operations, its greatest competitor Sainsbury's revealed an advanced move towards growth in sales by the means of â€Å"quality and service† (Gottdiener, 1998). Sainsbury successfully exchanged blows with its rivals like Asda and Tesco. Justin King, the chief executive of the firm stated that the success of Sainsbury primarily rooted from its excellent service quality and from the superior quality self-brand products. The firm has strongly protested against the â€Å"Price Promise† ad program of Tesco. According to Sainsbury, The program deceives the consumers since it proves to be a failure in pointing out that the firm’s own-label brands have original standards or excellent ethical benchmarks. Sainsbury’s claim had been supported by â€Å"ethical trading accreditation bodies† namely the RSPCA's Freedom Food proposal, the Marine Stewardship Council and the Fair-trade (Butler and Rankin, 2013). According to Justin King, fundamentally most of the customers visiting the supermarkets prefer to opt for discount stores like Lidl and Aldi, and these stores have been... Whilst Tesco has issues in almost each part of its operations, its greatest competitor Sainsbury's revealed an advanced move towards growth in sales by the means of â€Å"quality and service† (Gottdiener, 1998). Sainsbury successfully exchanged blows with its rivals like Asda and Tesco. Justin King, the chief executive of the firm stated that the success of Sainsbury primarily rooted from its excellent service quality and from the superior quality self-brand products. The firm has strongly protested against the "Price Promise" ad program of Tesco. According to Sainsbury, The program receives the consumers since it proves to be a failure in pointing out that the firm's own-label brands have original standards or excellent ethical benchmarks. Sainsbury's claim had been supported by "ethical trading accreditation bodies" namely the RSPCA's Freedom Food proposal, the Marine Stewardship Council and the Fair-trade (Butler and Rankin, 2013). According to Justin King, fundamentally mo st of the customers visiting the supermarkets prefer to opt for discount stores like Lidl and Aldi, and these stores have been experiencing remarkable growth for the past years. However, in spite of offering goods at discounted prices, Lidl and Aldi failed to beat the superior service provided by Sainsbury's. The in-house labels of the retailer like â€Å"By Sainsbury's† and â€Å"Taste the Difference† developed at a rate that is two times the rate of the external brands since the customers always find ways for saving money.

Physical Activity at School Is Important Essay Example for Free

Physical Activity at School Is Important Essay Physical activity is important in many various ways. Aim for 30 minutes of physical activity a day on most days of the week. Your activity can be spread out through the day. Try for 10 minutes at a time, but even a few minutes’ counts. A big reason physical activity important is having strong bones. Another big reason is having a healthier heart and lungs. Another reason physical activity is important is because everybody needs a lot of energy. All three of these reasons are important in our everyday lives. My first reason is you get stronger bones. Having stronger bones is one of the main reasons of physical activity and its importance. A personal experience that has happened to me is that my uncle never exercised and got osteoporosis. Exercising just a few minutes each day will gain you stronger bones. Every minute counts. Want muscles? Exercise at least 30 minutes’ each day for a long period of time I guarantee you results. My second reason is having a healthier heart and lungs. This is also one of the main reasons of physical activity and its importance. A personal experience I’ve gone through is that my grandpa died from chronic disease. Try keeping your heart and lungs extremely healthy. Avoid heart disease and acute disease. Nobody likes that. Live a long and healthier life. My third and final reason is having more energy. More energy throughout the day is magnificent. A personal experience that I’ve gone through is having no energy. Exercising allows more energy to flow through your body and be more enthusiastic during the day. In conclusion I believe physical is important in various ways. One reason is because you maintain stronger bones. Another reason is because you get a healthier heart and lungs. And the last reason is you get more energy. This content has shown most of the important reasons of why physical activity is important.

Campbells Food Industry Competition

Campbells Food Industry Competition The rivalry among companies in the food processing industry is high and intense. These food processing companies are competing on price, quality, taste, health factors, product innovation, and product benefits (The Food Processing Industry 2006). Campbells major rivals are General Millis Progresso, Heinz and Kraft Foods. As a multinational food processing company, Campbells faces an extremely competitive market in internationally, nationally and locally due to the similarities between each soup producer and wider selection of products provided by other food processing company. (Ellison, Sarah 2003) On the other hand, various types of generic soup brands in the existing market which offer products in lower price have raised the competitive pressure. However, the Campbells high quality of soup products and the ability to keep low production costs weaken the rivalry of the generic soup brands. For instance, Campbells price their soup products only 20 to 25% higher than generic brands while maintaining a level high quality. Campbells would have to continue developing superior healthy food to distinguish itself from Progresso and smaller soup maker companies. 3.1.2 Threat of New Entrants The threat of entry depends on the presence of entry barriers and the presence of new entrants to a food processing industry typically bring to it new capacity and the want to gain market share. (Wheelen Hunger J.D 2007) Campbells major rival- Kraft foods and General Mills, create high entry barriers in food processing industry through their high levels of advertising and promotion. Besides, the intense competition in the food processing industry makes it hard to access in the market. Smaller food processing companies often have difficulty obtaining supermarket shelf space for their products as large retailers charge for space on their shelves and give priority to the established companies who can pay for the advertising needed to generate high customer demand. According to Ghemawat Collis (2001), the economy is a major factor as if the company wants to be a part in this food processing industry it must be able to face high costs for strong competition. Moreover, the slow market growth rate for the food processing industry causes acquisition between companies, resulted the barriers to entry are high with so many food processing companies and little to zero capacity remaining for any more companies. 3.1.3-The Threat of Substitutes Products The rivalry from firms of other industries which offer substitute products is intense as they are producing, supplying and serving the same food products that the food processing companies are. For example, Dunkin Donuts is in the foodservice industry and Campbell Soup Company is in the food processing industry, yet Dunkin Donuts serves soup and Campbell Soup sells soup. Consumers can still go to Dunkin Donuts and acquire the similar soups that Campbell sells. (Wall Street Journal 2003) 3.1.4- Bargaining power of buyers Consumers affect the food processing industry through their ability to force down prices, bargain for higher products quality and services, and play competitors against each other. The bargaining power of buyers is high as there are huge tendency of new entrance with new and variety of products. Besides, consumers prefer choosing products which offer lower prices. For example, Campbells soup products price is relatively 20 to 25% higher than generic brands in grocery stores, hence some consumers would choose generic brand products in the market rather than Campbells. Besides, the profitability obtained by the company is also determined by consumers. Food processing companies would be forced to lower prices if consumers think that the prices are too expensive as consumers tend to stop buying their products or switch to supplements. 3.1.5- Bargaining power of suppliers Suppliers can affect the food processing industry through their ability to raise prices or reduce the quality of purchased goods and services. In case quality products the suppliers face an important factor. Due to the inflation the overall price of materials has been significantly increased. Campbell has always purchased high quality ingredients produced from local farmers. In 2006, Campbell launched Campbells Supplier Diversity Program to grow its diverse supplier base and to ensure that the supplier base better reflects the markets served. In 2007 the Campbells goal to spend with diverse suppliers was $121 million, but the actual spend with diverse suppliers was $129 million. (Campbells CSR 2008) So for Campbells, there is a 3.2.0- Swot Analysis A swot analysis allows the Campbell Soup Company to determine the extent of the strategic fit between its capabilities and the needs of its external environment. According to Henry(2008), the company can seek to match its strengths and weaknesses to the opportunities and treats it faces in current competitive food processing industry. The Campbells products portfolio includes soups, sauces, biscuits and chocolates and has a strong research function with high capabilities in new products development. 3.2.1-Internal Analysis-Strengths Innovative Campbell has always applied the spirit of innovation in every aspect of its business. At Campbells manufacturing plants in Napoleon, Ohio, and Paris, Texas, an innovative method called overland flow is used to treat wastewater. In terms of products introduction, the company has been consistently quick to come up with new products in the market. For example, the first portable soup product, Soup at Hand, the new microwaveable products such as Chunky and Select. Besides, Campbell frequent updates the products appearance with more contemporary design and new photography. Its popular gravity fed shelving system have been installed at 24,000 retailers nationally and credited for rejuvenating the soup aisle, expanding the category and vastly improving the shopping experience. Campbell is innovative to gauge consumer satisfaction and expectation. (Campbells Corporate Social Responsibility Report 2008) 3.2.2-Weaknesses Declining Market Share The Campbells market share in soup drop from 60% in 2007 to 49% as of October 2009. This is due to more and more private labels continue to enter the market by providing quality products in lower price. Some consumers have switched to try private labels and resulted private labels have gained 11%of the market share. On the other hand, Campbell has also faced stiff competition from brands such as General Mills Progresso and Nestle. (Campbell Soup Co Form 10-Q Quartery Report 2010) 3.2.3-External Analysis-Opportunities Demand for Wellness Products In recent years, the trend towards being more health-conscious has arisen from two main consumer groups. The younger generations currently focus more on low calorie content and on the go meals. For the more mature age group, their diets require health-consciousness in terms of limiting their sodium intake due to increased risk of ailments. Campbells Soups core product categories, notably soup and bakery products, are widely perceived as healthy and are compatible with the further development of health-oriented products, such as the existing and expanding line of Select Harvest and Healthy Request soups. In conjunction with the product improvement, Campbell has announced to expand its industry-leading sodium reduction program and to reduce the sodium content in 23 of its condensed soups by up to 45 percent in fiscal 2011.(Campbell Growth Plans for U.S 2010) 3.2.4-Threats Intense Competition Campbells main profitable core soup category has been facing intense competition and also been losing market share to its strong competitors, particularly General Mills Progresso and private label brands produced by companies such as Wal-Mart. Moreover, Campbells other segments have not produced consistent profits. According to Wolpert (2002), shifting consumer habits and preferences indicate the need to constantly innovate their products and minimize costs, in order to retain loyal consumers and keep up with the fast-changing consumer environment Extensive Laws The company is governed by a multitude of local and international laws and regulations with regards to food safety and environmental standards. For instance, in accordance with the Federal Food, Drug and Cosmetic Act, Campbells food products must be inspected before they can be marketed. The company faces the risk of fines, injunctions, recalls or asset seizures, and criminal sanctions if it violates these laws and regulations. ( Campbells CSR 2008) 3.3.0- Benchmarking Campbell understands the importance of using benchmarking to evaluate performance. Hence, the company analyzed few top companies which mainly involved in food and beverage processing manufacturing company in a few aspects such as sustainability, supply chain, consumers, community and workplace. Moreover, Campbell have also highlighted the primary ways that companies are implementing their goals as well as select initiatives and key past achievements. In terms of community, Campbells have chosen to focus on nutritional and environmental programs by partnering with nonprofit organizations, universities and Think Tanks to conduct RD for new products. Besides, it also partnered with environmental experts to develop innovative solutions to protect the environment. For instance, Nestle has been launching malnutrition and obesity programs targeting children and adolescents of lower-income families while General Mills has been contributing 5% of pretax profits to charitable causes. The Campbells benchmarked the best practices by promoting nutritional and hunger elimination programs. Besides, Campbells also promote micronutrient products to attend lower income families and develop environmental initiatives. (Campbells Annual Report 2009) In terms of workplace related programs, Nestle, Coca Cola, Pepsi.co, General Mills, have done excellent job. For instance, Pepsi CO has been providing job opportunities for people with disabilities while General Mills, the company has reduced lost-time injury rate by 25% over five years. Hence, Campbell benchmarked and developed workplace programs by focusing four key areas: Ensuring diversity of the workforce thereby bringing a broad range of talents and perspectives to the business Helping employees achieve both personal and professional development Ensuring the health and safety of employees both at home and at work Ensuring that employees have a fair work environment Campbells strived for an injury-free workplace through a strong health and safety program supported by high employee engagement. They train their employees to conduct their activities in a safe and environmentally responsible manner. (Campbells CSR 2008) 4.0 Strategy Formulation For Campbells to achieve sustainable competitive advantage in food processing industry, strategy formulation which derived from the objective and mission is undertaken. Porter (1980) argues that competitive strategy is about developing a defendable position in an industry which enables a firm to deal with the five competitive forces and thus generate a superior return on investment for the film. 4.1 Business Level Strategy-Differentiation To achieve superior value that is recognized by the consumer, Campbells needs to provide unique and superior value to the customers in terms of its products quality and value added up services. It is appropriate to relate differentiation strategy to the Campbells Soup Company as the companys goal is very straight forward, which is Together we will build the worlds most extraordinary food company by nourishing peoples lives everywhere, every day. Campbell has always focused on providing superior, healthy and nutrition food by expanding their icon brands in simple meals (especially soup). The Campbells latest plans are to enhance more than 60 percent of its condensed line with product improvements, further sodium reduction, more contemporary packaging, improved shelving systems and new marketing aimed at the simple meals category. ( Campbell Growth Plan 2010) Nowadays there are increasing numbers of consumers who are very concerned with nutritional values of foods they eat. The Campbells Soup Company which is having superior research abilities has been taking advantage of this avenue and further develops this product line. According to Douglas R. Conant, Campbells President and CEO, Campbell is going to fire up the important condensed soup business and step up the competitive posture of their ready-to-serve products. (Campbells 2009 annual report) The improvements and innovations of Campbells has made over the past several years has made Campbell outwit most of its rivals in the condensed soup category. Low-sodium products are pivotal to Campbells long term success as the majority of Campbells consumer base isbaby boomers. The majority of baby boomers diets are comprised of low sodium. A recent study shown that high cholesterol, attributed to high levels of sodium intake, is the number one diagnosed health condition for the baby boomer generation.The condensed soups have one of the highest sodium contents of all processed foods in existing market. Therefore Campbells low-sodium products have differentiated themselves with many rivals. Besides sodium, Campbells also has to focus on other aspects such as MSG and low calories of its soups by hoping that these healthier offerings will help gain market share among younger, more health conscious consumers. (Campbell CSR Report 2008) Besides, Campbell understands that creating a quality product begins with quality ingredients. Campbell purchases most of the ingredients from domestic farmers in countries where they manufacture products and also obtain certain ingredients from carefully selected suppliers around the world. Any ingredient that does not meet the quality requirements will not be used in a Campbell product to ensure superior product quality. On the other hand, providing value-added services help Campbells to outwit its existing rivals. Campbell continually experiments with new programs to provide consumers with useful information on meal ideas, health and wellness, and other tips. For example, each day their Campbell Meal-mail program delivers nearly 500,000 recipes electronically to busy Americans who are hungry for convenient, great-tasting meal ideas that will please their families. Consumers can access the Campbells Kitchen website at any time to download recipe ideas that have been tested and approved by Campbells nutritionists. Consumers also have the opportunity to share their ideas and comments on recipes with one another on the Campbells Kitchen website. ( Campbellsoupcompany.com) It is suggested that the Campbell Soup Company to improve the flavour of its soup products to attract more demand. Besides, Campbell can try to create more contemporary design for its existing soup products instead of the familiar red and white colour design in order to stand out from various types of products in the market. 4.2 Corporate Level Strategy-Diversification The corporate level strategy of The Campbell Soup Company deals with three key issues: i) The firms overall orientation toward growth, stability, and retrenchment. ii) The market in which the company competes through its products and business units iii) The manner in which management coordinate activities and transfer resources and cultivates capabilities among product lines and business units The Campbells operates with four products divisions and has expanded its product to microwavable soups to make customers more convenient for preparing soup without container. (Campbells annual report 2009) Obviously, the Campbell Soup Company, which is a decentralized company, has been using a related diversification multiproduct strategy. Its strategy is to diversify its business to produce several products, and expanding its market share. Campbell used its engineering support and diversified production to support customers with convenient, good taste and quality food. To support its operating system, department such as Research Development (RD), product development, engineering systems, are required to produce high quality and stable operating system to avoid the unexpected shut down. Campbell has tried to use unrelated diversification strategy under the leadership of McGovern as Campbells CEO with the aim of rapidly expand product line to increase profits and revenue. Campbell has tried to acquire other firms to quickly gain access to new products and new markets. Instead of acquiring only food products, Campbell began to use the unrelated diversification strategy to acquire firms that it felt were positioned to capitalize on the consumers trend and also bought firms involved in all types of business. For example, the triangle Manufacturing Company, a fitness products maker, which is clearly unrelated to the firms core products. (Ireland, Hoskisson Michael 2006) A major reason for Campbells failure to generate financial economies while using the unrelated diversification strategy is that the firms approach to managing its core products divisions never changed. At the same time, corporate headquarters personnel didnt implement the strong financial controls necessary to efficiently manage an internal capital market. David Johnson who replaced McGovern decided that Campbell should not longer use the diversification strategy but to reduce the level of diversification by using related constrained strategy to create value through operational relatedness. Campbells related constrained diversification strategy involves transferring core competencies which lead to competitive advantage and start with value chain analysis to identify ability to transfer skills or expertise among similar value chains and on the hand, to exploit ability to transfer activities. Campbell should enhance more than 60 percent of its condensed line and be more committed to a ccelerate the performance of their existing portfolio, most notably in U.S. soup, and continuing to lay the foundation for superior long-term growth. (Campbell Growth Plan 2010) 4.2.1 External Acquisitions and Partnerships Through value-creating external development, Campbells is able to increase its market presence throughout its product lines. For instance, Campbells Baking and Snacking segment is positioned to grow due to the companys recent acquisition of Ecce Panis, a manufacturer of artisan breads. This acquisition allows Campbells to enter into the thriving artisan bread market. With the ever growing foreign population in America, it is suggested that Campbells should consider products that have more of the ethnic background of these immigrants. The brand could quite possibly extend the depth of the line with consideration to the vast number of different tastes in the society today. 5.0- Strategy Implementation A clear mission statement helps in providing focus to an organization and is essential for effectively establishing objective and formulating strategies. (Haberberg and Rieple 2001) In order for the Campbell to proceed into a future where competition is highly competitive, they need to define who and what they truly are, their concerns, their philosophies, and what gives them the competitive advantage over their competitors. This must be clear throughout all areas and divisions, at all levels in the company, in order for the implementation of the mission statement to be successful. The Campbells strategy implementation includes designing the organizations structure, allocating resources, developing information and decision process, and managing human resources, including such areas as the reward system, approaches to leadership, and staffing. According to Wheelen and Hunger (2007), the strategy implementation process includes the various management activities that are necessary to put strategy in motion, institute strategic controls that monitor progress, and ultimately achieve organizational goals. 5.1- Management Issue Restructuring In food processing industry one year is relatively indiscernible from the next from a macroeconomic point of view. Campbells corporate strategy and the companys management structure have undergone several restructuring since 1980. On April 28, 2008, the company announced a series of initiatives to improve operational efficiency and long-term profitability, including selling certain salty snack food brands and assets in Australia, closing certain production facilities in Australia and Canada, and streamlining the companys management structure. As a result of these initiatives, in 2008, the company recorded a restructuring charge of $175 millions. The charge consisted of a net loss on the sale of certain Australian salty snack food brands and assets, employee severance and benefit costs, including the estimated impact of curtailment and other pension charges, and property, plant and equipment impairment charges. The cost of restructuring activity is shown at Appendix 2 Workforce Diversification The Campbell strive to uphold their promise of Campbell Valuing People, People Valuing Campbell by providing employees with the resources required to do their jobs well; competitive compensation and benefits; the opportunity to learn; and grow through their work. At present, the Campbells Board of Directors consists of 14 independent members and one company executive, the CEO, Doug Conant. Board operations are managed by an independent, non-executive Chairman. The Board believes that diversity in the backgrounds and perspectives of their directors contributes to sound corporate governance. Currently, three of their directors are women, one director is from India and one director is African-American. The Campbells Board of Directors is shown at Appendix 3. The CEO believes that workforce diversity is essential to be a mainstay within the company overall strategic objectives. Hence, Campbells is committed to attract a diverse group of talented employees and providing all their associates with development opportunities and a culture in which they can flourish and provide their employees with career development and quality-of life enhancements that make Campbell a special place to work. The directors receive annual fees equal to the median directors compensation paid by peer food and consumer products companies. Approximately 50 percent of each directors fee is paid in cash and 50 percent is paid in common stock. Director stock ownership requirements have existed at Campbell since 1993. Currently, the directors beneficially own more than 44 percent of the companys common stock. (Carlin, M Harris R 2008) Though the Campbells has successfully implemented workforce diversification strategy, it is recommended that the company offers stock options to their rank-and-file employees too. By offering employee stock options, workers are given the chance to buy shares in their company at a specified price. The grant or strike price, should be pegged to the value of the stock when it is offered to employees. Employees have the option of buying the stock at a set price then selling it after a period of time. Employee Engagement The Campbell believes that employees will feel most valued when they are fully informed, understand the companys business goals and plans and are invited to offer their feedback on a regular basis. In 2007 and 2008, Campbell was recognized by Gallup as one of the Best Places to Work in America. The company believes that its work environment has contributed to their relatively stable retention rate and their improved marketplace performance. (www.euroinvestor.co.uk) Campbell conducts annual employee survey to develop work group action plans, empower individual employees to improve the workplace and to strengthen the companys business practices. 5.2 Marketing Issues The Campbells understands that successful marketing implementation is affected by marketing variables. 5.2.1 Market Segment The companys 2009 financial reports segment their business into four key categories: US Soup, Sauces and Beverages, Baking and Snacking, International Soup, Sauces and Beverages, and North American Foodservice. With sales approximating $3.8 million, US Soup, Sauces and Beverages accounted for approximately half of the sales in FY 2009 and drove the bulk of profits for the company. Core brands like Campbells, V8, Swanson and Prego delivered a combined 4% growth through a combination of innovation, consumer trade downs, and improved distribution channels.( Appendix 2) 5.2.2 Marketing Strategies Product The Campbells positioning is providing healthy and nourishing products within the product line. * The product line width come in many different options. This being said, the depth of the product line is in fact the largest. Each product comes in a multitude of different sizes and flavours. The brand offers adequate products for the consumers. * In addition to the size and flavours, the packaging is well organized for that of single or multiple item purchasing. * The packaging also achieves an accurate perception in the consumers mind. They use well known athletes to convey the message of health to the consumer. Price * The pricing of the products within the brand name are consistent with that of the positioning. They provide the perception that to eat healthy the consumer should not have to pay more. * The Campbells brand is typically priced at twenty cents above that of their major competitors. This is the act of swaying the consumers mind to the perception that Campbells is of a higher quality than the competitors. * While operating in an elastic market, Campbells employs special event promotional pricing strategies in order to remain competitive. * The company also offers discounted pricing on certain seasonal items and during holidays. In addition to these promotional strategies, they employ the odd even strategies to convey the message that their brand is that of higher quality. Distribution * Campbells brand is distributed intensively throughout all geographic locations within the United States and many foreign countries. * In the distribution process, Campbells deals with wholesalers and retailers thus creating the supply channel. This is a very profitable concept as long as the lines of communication remain opened. Catalog marketing is also another form of distribution that is employed. This is easily achieved due the fact that the shelf life of the products is long. * The products are very easily purchased at any marketplace at any given region of the US. Promotion * In using the most recent athletic figures in their advertisements, they are successful in maintaining their position of health. * In the use of the retailers to help marketing, they are employing the cooperative advertising technique. This helps to advertise their products from numerous different angles. The effectiveness of themarketingstrategiesemployed by Campbells has made them recognized as the premium brand within their product lines. In comparison to the competition, Campbells focuses a great deal on interacting with the public with such efforts as sweepstakes and giveaways and also education. Their public relation efforts have ranked them as one of the most society conscious brands in the business. 6.0 Conclusion A strategic analysis is most applicable to strategic management at the business unit level of large multinational firm such as Campbell Soup Company. At the strategic analysis stage, internal and external environmental scanning by using Porters 5 forces model and Swot analysis are conducted. Besides, benchmarking is used to evaluate performances. Strategy formulation which derived from the Campbells objective and mission is undertaken to outline the business level and corporate level strategies. Strategy at business level deals with which market the company chooses to compete while strategy at the corporate level is more concerned with managing the portfolio of business. The final strategy implementation stage includes the management issues, staffing and marketing variables which can influence the profit margin of the company. List of References 1. Campbell Soup Company, About Us, online, retrieved 2 March 2010, http://www.campbellsoupcompany.com/about_us.asp 2. Henry, A 2008, Understanding Strategic Management, Oxford University Press, New York United States 3. Porter, M. E. (1996) What is Strategy,Harvard Business Review, 74 (6):61-78 4. Food Processing Industry,2006, retrieved 6 March 2010, http://www.miti.gov.my/cms/documentstorage/com.tms.cms.document.Document_7674150a-c0a81573-2d952d95-c9439446/Chap%2019.pdf 5. Wheelen T.L, Hunger J.D, Concepts in Strategic Management and Business Policy, 2007, tenth edition, Pearson Prentice Hall, United States of America 6. Ghemawat, P., Collis, D., Pisano, G. and Rivkin, J. (2001) Strategy and the Business Landscape: Core Concepts, Upper Saddle River: Pearson Education. 7. Campbells Corporate Social Responsibility Report 2008, retrieved 6 March 2010, http://www.campbellsoupcompany.com/csr/documents/Campbells_CSR08.pdf 8.Campbell Outlines Growth Plans for U.S. Condensed Soup Business, retrieved 5 March 2010 http://investor.shareholder.com/campbell/ReleaseDetail.cfm?releaseid=445289 9. Carlin, M Harris R 2008, Mm! Mm! Good! for the Long-Term, The Story of Campbell Soup Companys Long-Term Compensation Strategy, New Jersey 10. Haberberg, A. and Rieple, A. (2001) The Strategic Management of Organizations, Essex: Pearson Education Limited. 11. Wolpert, J. (2002) Breaking out of the innovation box, Harvard Business Review, pp.77-83. 12. R. Duanne Ireland, Robert E.Hoskisson, Michael A.Hitt, Understanding business strategy : Concept and Cases, 2006, Published by Thomson Learning, pg150(corporate level strategy) 13. Campbell Soup Company Annual Report 2009, United States of America 14. Campbell Soup Co Form 10-Q Quartery Report, 2010, New Jersey 15. Campbell Soup Company Receives the Gallup Great Workplace Award 2010, retrieved 8 March 2010, http://www.euroinvestor.co.uk/news/story.aspx?id=10937984 16. Porter, M. E. (1980) How Competitive Forces Shape Strategy,Harvard Business Review, 57 (2):137-145. 17. Campbell lowers outlook, plans soup changes, retrieved 5 March 2010, http://www.msnbc.msn.com/id/35445380/ns/business-consumer_news/Will cut sodium and change the design and packaging of some brands 18. Ellison, Sarah, Campbel

The Generation of Ozone for Water Purification in Third World Countries

The Generation of Ozone for Water Purification in Third World Countries Ozone is the O3 molecule formed through the combination of molecular and atomic oxygen. It can be used to remove iron, pesticides, detergents, color, ammonia and other nitrogen derivatives from water. Ozonation is a process used worldwide to render water potable. Although using ozone for disinfection can be expensive and inconvenient, it has, among others, the advantages of being widely effective, of adding oxygen to the water, and of being sufficient, even in low concentrations (Evans 140). The ozone used in ozonation can be produced through a variety of methods, the most common of which include the application of ultraviolet light to pure or non-pure oxygen; the silent electric discharge process, in which oxygen passes through a field of high voltage alternating current; and the electrochemical process that occurs when current is passed through water, causing the formation of hydrogen, oxygen, and ozone. (Evans 127). Each of these methods for ozone production has drawbacks. The ultraviolet irradiation technique includes all of the dangers normally associated with exposure to ultraviolet light, and requires expensive equipment. The silent electric discharge process generates so much heat that a method of controlling the temperature is necessary. Also, this process is most efficient with clean, cool, dry air; the available air might not conform to these specifications, requiring further action. The electrochemical process produces tiny quantities of ozone in comparison to molecular oxygen, and is therefore unreliable. (The electrochemical process can also be applied using sulfuric or perchloric acid, but this method is obviously unsuitab... ... acquire. Although the solution to the problem of providing drinkable water in remote and disadvantaged locations is not clear cut, the use of ozone as a disinfectant is a promising and intriguing technique. Works Cited Environmental Protection Agency, Office of Water. Alternative Disinfectants and Oxidants Guidance Manual. United States, 1999. Evans, Frances. Ozone in Water and Wastewater Treatment. Ann Arbor: Science Publishers, 1972. â€Å"Make some ozone.† BigClive.Com. 11 Dec. 2006 Rice, Rip G., and Aharan Netzer. Handbook of Ozone Technology and Applications: Volume II: Ozone for Drinking Water Treatment. Boston: Butterworth Publishers, 1984. Safe Drinking Water Act (SDWA). June 2004. U.S. Environmental Protection Agency. 11 Dec. 2006 The Generation of Ozone for Water Purification in Third World Countries The Generation of Ozone for Water Purification in Third World Countries Ozone is the O3 molecule formed through the combination of molecular and atomic oxygen. It can be used to remove iron, pesticides, detergents, color, ammonia and other nitrogen derivatives from water. Ozonation is a process used worldwide to render water potable. Although using ozone for disinfection can be expensive and inconvenient, it has, among others, the advantages of being widely effective, of adding oxygen to the water, and of being sufficient, even in low concentrations (Evans 140). The ozone used in ozonation can be produced through a variety of methods, the most common of which include the application of ultraviolet light to pure or non-pure oxygen; the silent electric discharge process, in which oxygen passes through a field of high voltage alternating current; and the electrochemical process that occurs when current is passed through water, causing the formation of hydrogen, oxygen, and ozone. (Evans 127). Each of these methods for ozone production has drawbacks. The ultraviolet irradiation technique includes all of the dangers normally associated with exposure to ultraviolet light, and requires expensive equipment. The silent electric discharge process generates so much heat that a method of controlling the temperature is necessary. Also, this process is most efficient with clean, cool, dry air; the available air might not conform to these specifications, requiring further action. The electrochemical process produces tiny quantities of ozone in comparison to molecular oxygen, and is therefore unreliable. (The electrochemical process can also be applied using sulfuric or perchloric acid, but this method is obviously unsuitab... ... acquire. Although the solution to the problem of providing drinkable water in remote and disadvantaged locations is not clear cut, the use of ozone as a disinfectant is a promising and intriguing technique. Works Cited Environmental Protection Agency, Office of Water. Alternative Disinfectants and Oxidants Guidance Manual. United States, 1999. Evans, Frances. Ozone in Water and Wastewater Treatment. Ann Arbor: Science Publishers, 1972. â€Å"Make some ozone.† BigClive.Com. 11 Dec. 2006 Rice, Rip G., and Aharan Netzer. Handbook of Ozone Technology and Applications: Volume II: Ozone for Drinking Water Treatment. Boston: Butterworth Publishers, 1984. Safe Drinking Water Act (SDWA). June 2004. U.S. Environmental Protection Agency. 11 Dec. 2006

Apa Style Guide

APA Publication Manual Crib Sheet This document is a summary of rules from the APA Publication Manual 5th Edition. For Further Information visit APA Writing Style at: http://www. apastyle. org June 2008 APA STYLE GUIDE 5th Edition APA requires a hanging indent for its citations. Also, PLEASE BE SURE TO DOUBLE SPACE CITATIONS. For space saving reasons, the citations below are single spaced. APA requires double spacing of citations. Citation Rules A. Books Typical book entry — single author Arnheim, R. (1971). Art and visual perception. Berkeley: University of California Press.Publishing information – Spell out the publishing names of associations and university presses, but omit superfluous terms such as â€Å"Publishers,† â€Å"Co. ,† or â€Å"Inc. † If two or more locations are given, give the location listed first or the publisher's home office. When the publisher is a university and the name of the state (or province) is included in the universit y name, do not repeat the name of the state/province in the publisher location. When the author and publisher are identical, use the word â€Å"Author† as the name of the publisher. American Psychiatric Association. (1994).Diagnostic and statistical manual of mental disorders (4th ed. ). Washington, D. C. : Author Multiple authors When a work has up to (and including) six authors, cite all authors. When a work has more than six authors cite the first six followed by â€Å"et al. † Festinger, L. , Riecken, H. , ; Schachter, S. (1956). When prophecy fails. Minneapolis: University of Minnesota Press. Roeder, K. , Howdeshell, J. , Fulton, L. , Lochhead, M. , Craig, K. , Peterson, R. , et. al. (1967). Nerve cells and insect behavior. Cambridge, MA:  Ã‚   Harvard University Press. Corporate authorship Institute of Financial Education. 1982). Managing personal funds. Chicago:  Midwestern. No author identified Experimental psychology. (1938). New York: Holt. Citing items i n an anthology/chapter in edited book Rubenstein, J. P. (1967). The effect of television violence on small children. In B. F. Kane (Ed. ), Television and juvenile psychological development (pp. 112-134). New York: American Psychological Society. Reprinted or republished chapter Freud, S. (1961). The ego and the id. In J. Strachey (Ed. and Trans. ), The standard edition of the complete psychological works of Sigmund Freud (Vol. 19, pp. 3-66). London: Hogarth Press. Original work published 1923) Following the entry, enclose â€Å"Original work published† in parentheses, noting the original date. Chapter in a volume in a series Maccoby, E. E. , ; Martin, J. (1983). Socialization in the context of the family: Parent-child interaction. In P. H. Mussen (Series Ed. ) ; E. M. Hetherington (Vol. Ed. ), Handbook of child psychology: Vol. 4. Socialization, personality, and social development (4th ed. , pp. 1-101). New York: Wiley. Citing multivolume works Wilson, J. G. , ; Fraser, F. C. (Eds. ). (1977-1978). Handbook of teratology (Vols. 1-4). New York: Plenum Press.In listing a multivolume work, the publication dates should be inclusive for all volumes. The volumes should be identified, in parentheses, immediately following the book title. Do not use a period between the title and the parenthetical information; close the entire title, including the volume information, with a period. Edited collections Higgins, J. (Ed. ). (1988). Psychology. New York: Norton. or Grice, H. P. , ; Gregory, R. L. (Eds. ). (1968). Early language development. New York: McGraw-Hill. Citing specific editions of a book Brockett, O. (1987). History of the theatre (5th ed. ). Boston: Allyn and Bacon.Immediately after the book's title, note the edition information in parentheses (for example, â€Å"5th ed. † or â€Å"rev. ed. â€Å"). Do not use a period between the title and the parenthetical information. Translated works Freud, S. (1970) An outline of psychoanalysis (J. Strachey, Trans. ). New York: Norton. (Original work published 1940) The original publication date is the last portion of the entry and should be in parentheses with the note â€Å"Original work published† followed by the date. Proceedings Deci, E. L. , & Ryan, R. M. (1991). A motivational approach to self: Integration in personality. In R. Dienstbier (Ed. , Nebraska Symposium on Motivation: Vol. 38. Perspectives on motivation (pp. 237-288). Lincoln: University of Nebraska Press. or Cynx, J. , Williams, H. , & Nottebohm, F. (1992). Hemispheric diffences in avian song discrimation. Proceedings of the National Academy of Sciences, USA, 89, 1372-1375. B. Journals Citing articles in journals with continuous pagination Passons, W. (1967). Predictive validities of the ACT, SAT, and high school grades for first semester GPA and freshman courses. Educational and Psychological Measurement, 27, 1143-1144. Citing articles in journals with non-continuous paginationSawyer, J. (1966). Measurement an d prediction, clinical and statistical. Psychological Bulletin, 66 (3), 178-200. Because pagination begins anew with each issue of this journal, it is necessary to include the issue number in parentheses after the volume number. Note that there is a comma between the issue number and the page numbers, but no comma between the italized volume number and the issue number. If the periodical does not use volume numbers, include â€Å"pp. † before the page numbers so the reader will understand that the numbers refer to pagination. Use â€Å"p. † if the source is a page r less long. Citing articles in monthly periodicals Chandler-Crisp, S. (1988, May) â€Å"Aerobic writing†: a writing practice model. Writing Lab Newsletter, pp. 9-11. Citing articles in weekly periodicals Kauffmann, S. (1993, October 18). On films: class consciousness. The New Republic, p. 30. Newspaper articles Monson, M. (1993, September 16). Urbana firm obstacle to office project. The Champaign-Urba na News-Gazette, pp. A1,A8. No author identified Clinton puts ‘human face' on health-care plan. (1993, September 16). The New York Times, p. B1. Reprinted or republished articles Clark, G. & Zimmerman, E. (1988). Professional roles and activities as models for art education. In S. Dobbs (Ed. ), Research readings for discipline-based art education. Reston, VA: NAEA. (Reprinted from Studies in Art Education, 19 (1986), 34-39. ) Following the entry, enclose â€Å"Reprinted from† in parentheses, noting the original publication information. Close with a period. ERIC Documents (Report available from the Educational Resources Information Center) Mead, J. V. (1992). Looking at old photographs: Investigating the teacher tales that novice teachers bring with them   (Report No. NCRTL-RR-92-4).East Lansing, MI: National Center for Research on Teacher Learning. (ERIC Document Reproduction Service No. ED346082) C. Dissertations Dissertation obtained from Dissertation Abstracts Inte rnational (DAI) Bower, D. L. (1993). Employee assistant programs supervisory referrals: Characteristics of referring and non-referring supervisors. Dissertation Abstracts International, 54 (01), 534B. (UMI No. 9315947) Dissertation obtained from the university: Ross, D. F. (1990). Unconscious transference and mistaken identity: When a witness misidentifies a familiar but innocent person from a lineup (Doctoral dissertation, Cornell University, 1990).Dissertation Abstracts International, 51, 417. Give the university and year of the dissertation as well as the volume and page numbers from the Dissertation Abstract International. D. Other Media Citing interviews Archer, N. (1993). [Interview with Helen Burns, author of Sense and Perception]. Journal of Sensory Studies, 21, 211-216. In this example, the interview lacks a title, so a description of the interview is given in brackets. If the interview has a title, include the title (without quotation marks) after the year, and then give a further description in brackets if necessary.Unpublished interviews do not need a reference page entry because they are what the Publication Manual of the APA calls â€Å"personal communications† and so â€Å"do not provide recoverable data. † Here, the entry consists of the first initial and last name of the interviewee, the type of communication, and the date of the interview. (N. Archer, personal interview, October 11, 1993) Citing films or videotapes [Motion picture] replaces Film and Videotape as a bracketed descriptor. Weir, P. B. (Producer), & Harrison, B. F. (Director). (1992). Levels of consciousness [Motion picture]. Boston, MA: Filmways.Here, the main people responsible for the videotape are given, with their roles identified in parentheses after their names. After the title, the medium is identified (here, a motion picture). The distributor's name and location comprises the last part of the entry. Citing recordings Writer, A. (Date of copyright). Title of song [Recorded by artist if different from writer]. On Title of album [Medium of recording: CD, record, cassette, etc. ]. Location: Label. (Recording date if different than copyright) McFerrin, Bobby (Vocalist). (1990). Medicine music [Cassette Recording]. Hollywood, CA: EMI-USA.E. Electronic Information The type of medium can be, but is not limited to the following: aggregated databases, online journals, Web sites or Web pages, newsgoups, Web- or e-mail based discussion groups or Web or e-mail based newsletters. Pagination in electronic references is unavailable in many cases, thus left out of the citation. The APA Manual has a short section demonstrating the format for electronic references on pp. 268-281. For other examples, visit http://www. apastyle. org/elecref. html Citing computer software Arend, Dominic N. (1993). Choices (Version 4. 0) [Computer software].Champaign, IL: U. S. Army Corps of Engineers Research Laboratory. (CERL Report No. CH7-22510) If an individual(s) has p roprietary rights to the software, their name(s) are listed at the head of the entry, last names first, followed by a period. Otherwise, treat such references as unauthored. Do not italize the title. Specify in brackets that the source is computer software, program or language. List the location and the organization's name that produced the program. Add any other necessary information for identifying the program (in this example, the report number) in parentheses at the entry's conclusion.To reference a manual, follow the same as above but add â€Å"manual† as the source in the bracketed information. Do not add a period at the end of a citation if it ends in a web address. Full-Text Database (i. e. , book, magazine, newspaper article or report) The second date which follows is the date the user retrieved the material. No period follows an Internet Web address. Schneiderman, R. A. (1997). Librarians can make sense of the Net. San Antonio Business Journal, 11, 58+. Retrieved Ja nuary 27, 1999, from EBSCO Masterfile database. Article in an Internet-only journal Kawasaki, J. L. , ; Raven, M. R. 1995). Computer-administered surveys in extension. Journal of Extension, 33, 252-255. Retrieved June 2, 1999, from http://joe. org/joe/index. html Article in an Internet-only newsletter Waufton, K. K. (1999, April). Dealing with anthrax. Telehealth News, 3(2). Retrieved December 16, 2000, from http://www. telehearlth. net/subscribe/newslettr_5b. html#1 Internet technical or research reports University of California, San Francisco, Institute for Health and Aging. (1996, November). Chronic care in America: A 21st century challenge. Retrieved September 9, 2000, from the Robert Wood Foundation Web site: http://www. wjf. org/library/chrcare Document created by private organization, no page numbers, no date Greater Hattiesburg Civic Awareness Group, Task Force on Sheltered Programs. (n. d. ). Fund-raising efforts. Retrieved November 10, 2001, from http://www. hattiesburgcag . org Sometimes authors are not identified, and there is no date showing for the document. Date website was accessed should be used and efforts should be made to identify the sponsoring author/organization of the website. If none is found, do not list an author. Document from university program or department McNeese, M. N. (2001).Using technology in educational settings. Retrieved October 13, 2001, from University of Southern Mississippi, Educational Leadership and Research Web site: http://www-dept. usm. edu/~eda/ E-Mail, newsgroups, online forums, discussion groups and electronic mailing lists Personal communications, which are not archived, should not included in reference lists and cited within the text only: Smith, Fred (â€Å"personal communication,† January 21, 1999) Citations Within Text Use of Authors' Names In APA style, only the author's last name is used in the document as a whole and within in-text citations in particular.If the author's name is mentioned in the text Most often, an author's last name appears in the text with the date of publication immediately following in parentheses: Bolles (2000) provides a practical, detailed approach to job hunting. If the author's name is not mentioned in the text When the author's name does not appear in the text itself, it appears in the parenthetical citation followed by a comma and the date of publication: Interactive fiction permits readers to move freely through a text and to participate in its authorship (Bolter, 2001).Note: If you cite the same source a second time within a paragraph, the year of publication may be omitted. If there are two authors When a work has two authors, always cite both names every time the source is cited in the text: Katzenbach and Smith (1993) define a team as â€Å"a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable† (p. 45).If the authors ' names appear in the text itself, connect the names with the word and; however, if the authors' names appear parenthetically, connect the names with an ampersand (;): A team is defined as â€Å"a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable† (Katzenbach ; Smith, 1993, p. 45). If there are three, four, or five authorsWhen you cite for the first time a work with three, four, or five authors, cite all authors: Cogdill, Fanderclai, Kilborn, and Williams (2001) argue that â€Å"making backchannel overtly available for study would require making its presence and content visible and its content persist, affecting the nature of the backchannel and raising social and ethical issues† (p. 109). (Again, if the authors' names appear parenthetically rather than in the text itself, connect the final two names with a comma and an ampersand). In all subsequent citations, include only the name of the first author followed by et al. the abbreviation for the Latin phrase meaning â€Å"and others†): Cogdill et al. (2001) assert that â€Å"backchannel is multithreaded, substantial, and governed by many social conventions† (p. 109). Again, if the authors' names appear parenthetically rather than in the text itself, connect the final two names with a comma and an ampersand. If there are six or more authors If a work has six or more authors, cite the last name of the first author followed by et al. in all citations: Adkins et al. (2001) studied the use of collaborative technology during a multinational, civil-military exercise. If two authors have the same last nameIf a document includes sources by two authors with the same last name, include the first and middle initial of each author in all text citations: R. P. Allen (1994) and D. N. Allen (1998) have both studied the effects of email monitoring in the workplace. If two or more sources are cited When citing two or more sources by different authors within the same citation, place the authors' names in parentheses in alphabetical order, followed by the year of publication and separated by a semicolon: Hypertext significantly changes the process of information retrieval (Bolter 2001; Bush, 1945; Landow 1997).If no author is identified If no author is identified, use an abbreviated title instead, followed by the date. Use quotation marks around article or chapter titles, and underline book, periodical, brochure, and report titles: The use of Customer Relationship Management (CRM) systems has grown substantially over the past five years as companies attempt to adapt to customer needs and to improve their profitability (â€Å"Making CRM Work†). Placement of Citations for Quoted MaterialSpecific page numbers for paraphrased or quoted material appear within the parenthetical citation following the abbreviation for page (p. ). The location of the parenthetic al citation for a quote depends upon the placement of quoted material within the sentence: * If the quotation appears in midsentence, insert the final quotation mark, followed by the parenthetical citation; then complete the sentence. Branscomb (1998) argues that â€Å"it's a good idea to lurk (i. e. read all the messages without contributing anything) for a few weeks, to ensure that you don't break any of the rules of netiquette† (p. 7) when you join a listserv. * If the quotation appears at the end of the sentence, insert the final quotation mark, followed by the parenthetical citation and the end punctuation: Branscomb (1998) argues that when you join a listserv, â€Å"it's a good idea to lurk (i. e. , read all the messages without contributing anything) for a few weeks, to ensure that you don't break any of the rules of netiquette† (p. 7). If the quotation is long (40 words or more), it should be formatted as a block quotation, and the parentheses should appear aft er the final punctuation mark: Bolles (2000) argues that the most effective job hunting method is what he calls the creative job hunting approach: figuring out your best skills, and favorite knowledges, and then researching any employer that interests you, before approaching that organization and arranging, through your contacts, to see the person there who has the power to hire you for the position you are interested in.This method, faithfully followed, leads to a job for 86 out of every 100 job-hunters who try it. (57) Citing Electronic Sources See http://www. apastyle. org for additional information * Sample reference Page (Next Page) | The Publication Manual of the American Psychological Association (5th ed. , 2001) provides a comprehensive reference guide to writing using APA style, organization, and content. To order a copy of the Publication Manual online, go to http://www. apa. org/books/4200060. html. To view â€Å"PDF† documents referenced on this APA Style Essentia ls page, you need Adobe Acrobat Reader.To download the free Acrobat Reader, go to http://www. adobe. com/products/acrobat/readstep2. html. | The purpose of this document is to provide a common core of elements of APA style that all members of an academic department can adopt as minimal standards for any assignment that specifies APA style. This Web document is itself not a model of APA style. For an example of a complete article formatted according to APA style, go to http://www. vanguard. edu/uploadedfiles/faculty/ddegelman/prayer. pdf. For an example of an undergraduate research proposal, go to http://www. anguard. edu/uploadedfiles/faculty/ddegelman/psychproposal. pdf. To download a Microsoft Word template of an APA-style paper, go to http://www. vanguard. edu/uploadedFiles/Faculty/DDegelman/psychapa. doc I. General Document Guidelines A. Margins: One inch on all sides (top, bottom, left, right) B. Font Size and Type: 12-pt. font (Times Roman or Courier are acceptable typefaces) C. Line Spacing: Double-space throughout the paper, including the title page, abstract, body of the document, references, appendixes, footnotes, tables, and figure captions. D.Spacing after Punctuation: Space once after all punctuation. This includes using one space (not two! ) following punctuation marks at the ends of sentences. E. Alignment: Flush left (creating uneven right margin) F. Paragraph Indentation: 5-7 spaces G. Pagination: The page number appears one inch from the right edge of the paper on the first line of every page (except Figures), beginning with the title page H. Manuscript Page Header: The first two or three words of the paper title appear five spaces to the left of the page number on every page (except Figures), beginning with the title page.Manuscript page headers are used to identify manuscript pages during the editorial process. Using most word processors, the manuscript page header and page number can be inserted into a header, which then automatically appe ars on all pages. I. Active voice: As a general rule, use the active voice rather than the passive voice. For example, use â€Å"We predicted that †¦ † rather than â€Å"It was predicted that †¦ † J. Order of Pages:  Title Page, Abstract, Body, References, Appendixes, Footnotes, Tables, Figure Captions, Figures II. Title Page K. Pagination: The Title Page is page 1.L. Key Elements: Paper title, author(s), author affiliation(s), and running head. M. Paper Title: Uppercase and lowercase letters, centered on the page. N. Author(s): Uppercase and lowercase letters, centered on the line following the title. O. Institutional affiliation: Uppercase and lowercase letters, centered on the line following the author(s). P. Running head: The running head is typed flush left (all uppercase) following the words â€Å"Running head:† on the line below the manuscript page header. It should not exceed 50 characters, including punctuation and spacing.The running head i s a short title that appears at the top of pages of published articles. Q. Example of APA-formatted Title Page:  http://www. vanguard. edu/uploadedFiles/psychology/titlepage. pdf III. Abstract: The abstract is a one-paragraph, self-contained summary of the most important elements of the paper. R. Pagination: The abstract begins on a new page (page 2). S. Heading: Abstract (centered on the first line below the manuscript page header) T. Format: The abstract (in block format) begins on the line following the Abstract heading. The abstract should not exceed 120 words.All numbers in the abstract (except those beginning a sentence) should be typed as digits rather than words. U. Example of APA-formatted Abstract:  http://www. vanguard. edu/uploadedFiles/psychology/abstract. pdf IV. Body V. Pagination: The body of the paper begins on a new page (page 3). Subsections of the body of the paper do not begin on new pages. W. Title: The title of the paper (in uppercase and lowercase letters ) is centered on the first line below the manuscript page header. X. Introduction: The introduction (which is not labeled) begins on the line following the paper title.Y. Headings: Headings are used to organize the document and reflect the relative importance of sections. For example, many empirical research articles utilize Method, Results, Discussion, and References headings. In turn, the Method section often has subheadings of Participants, Apparatus, and Procedure. For an example of APA-formatted headings, go to http://www. vanguard. edu/uploadedFiles/psychology/headings. pdf   1. Main headings (when the paper has either one or two levels of headings) use centered uppercase and lowercase letters (e. g. , Method, Results, Discussion, nd References). 2. Subheadings (when the paper has two levels of headings) are italicized and use flush left, uppercase and lowercase letters (e. g. , Participants, Apparatus, and Procedure as subsections of the Method section). V. Text citations: Source material must be documented in the body of the paper by citing the author(s) and date(s) of the sources. The underlying principle is that ideas and words of others must be formally acknowledged. The reader can obtain the full source citation from the list of references that follows the body of the paper.Z. When the names of the authors of a source are part of the formal structure of the sentence, the year of publication appears in parentheses following the identification of the authors. Consider the following example: Wirth and Mitchell (1994) found that although there was a reduction in insulin dosage over a period of two weeks in the treatment condition compared to the control condition, the difference was not statistically significant. [Note:  and is used when multiple authors are identified as part of the formal structure of the sentence.Compare this to the example in the following section. ] [. When the authors of a source are not part of the formal structure of the se ntence, both the authors and year of publication appear in parentheses. Consider the following example: Reviews of research on religion and health have concluded that at least some types of religious behaviors are related to higher levels of physical and mental health (Gartner, Larson, & Allen, 1991; Koenig, 1990; Levin & Vanderpool, 1991; Maton & Pargament, 1987; Paloma & Pendleton, 1991; Payne, Bergin, Bielema, & Jenkins, 1991). Note:  & is used when multiple authors are identified in parenthetical material. Note also that when several sources are cited parenthetically, they are ordered alphabetically by first authors' surnames and separated by semicolons. ] . When a source that has two authors is cited, both authors are included every time the source is cited. ]. When a source that has three, four, or five authors is cited, all authors are included the first time the source is cited. When that source is cited again, the first author's surname and â€Å"et al. are used. Conside r the following example: Reviews of research on religion and health have concluded that at least some types of religious behaviors are related to higher levels of physical and mental health (Payne, Bergin, Bielema, & Jenkins, 1991). Payne et al. (1991) showed that †¦ ^. When a source that has six or more authors is cited, the first author's surname and â€Å"et al. † are used every time the source is cited (including the first time). _. Every effort should be made to cite only sources that you have actually read.When it is necessary to cite a source that you have not read (â€Å"Grayson† in the following example) that is cited in a source that you have read (â€Å"Murzynski & Degelman† in the following example), use the following format for the text citation and list only the source you have read in the References list: Grayson (as cited in Murzynski ; Degelman, 1996) identified four components of body language that were related to judgments of vulnerabilit y. `. To cite a personal communication (including letters, emails, and telephone interviews), include initials, surname, and as exact a date as possible.Because a personal communication is not â€Å"recoverable† information, it is not included in the References section. For the text citation, use the following format: B. F. Skinner (personal communication, February 12, 1978) claimed †¦ a. To cite a Web document, use the author-date format. If no author is identified, use the first few words of the title in place of the author. If no date is provided, use â€Å"n. d. † in place of the date. Consider the following examples: Degelman and Harris (2000) provide guidelines for the use of APA writing style.Changes in Americans' views of gender status differences have been documented (Gender and Society, n. d. ). b. To cite the Bible, provide the book, chapter, and verse. The first time the Bible is cited in the text, identify the version used. Consider the following exam ple: â€Å"You are forgiving and good, O Lord, abounding in love to all who call to you† (Psalm 86:5, New International Version). [Note: No entry in the References list is needed for the Bible. ] VI. Quotations: When a direct quotation is used, always include the author, year, and page number as part of the citation. c.A quotation of fewer than 40 words should be enclosed in double quotation marks and should be incorporated into the formal structure of the sentence. Example: Patients receiving prayer had â€Å"less congestive heart failure, required less diuretic and antibiotic therapy, had fewer episodes of pneumonia, had fewer cardiac arrests, and were less frequently intubated and ventilated† (Byrd, 1988, p. 829). d. A lengthier quotation of 40 or more words should appear (without quotation marks) apart from the surrounding text, in block format, with each line indented five spaces from the left margin.VII. References: All sources included in the References section must be cited in the body of the paper (and all sources cited in the paper must be included in the References section). e. Pagination: The References section begins on a new page. f. Heading: References (centered on the first line below the manuscript page header) g. Format: The references (with hanging indent) begin on the line following the References heading. Entries are organized alphabetically by surnames of first authors. Most reference entries have three components: 3.Authors: Authors are listed in the same order as specified in the source, using surnames and initials. Commas separate all authors. When there are seven or more authors, list the first six and then use â€Å"et al. † for remaining authors. If no author is identified, the title of the document begins the reference. 4. Year of Publication: In parentheses following authors, with a period following the closing parenthesis. If no publication date is identified, use â€Å"n. d. † in parentheses following the authors. 5. Source Reference: Includes title, journal, volume, pages (for journal article) or title, city of publication, publisher (for book).Italicize titles of books, titles of periodicals, and periodical volume numbers. h. Example of APA-formatted References: Go to http://www. vanguard. edu/uploadedFiles/psychology/references. pdf i. Official APA â€Å"Electronic Reference Formats† document: Go to http://www. apastyle. org/elecref. html j. Examples of sources 6. Journal article Murzynski, J. , & Degelman, D. (1996). Body language of women and judgments of vulnerability to sexual assault. Journal of Applied Social Psychology, 26, 1617-1626. 7. Book Paloutzian, R. F. (1996). Invitation to the psychology of religion (2nd ed. ). Boston: Allyn and Bacon. 8.Web document on university program or department Web site Degelman, D. , & Harris, M. L. (2000). APA style essentials. Retrieved May 18, 2000, from Vanguard University, Department of Psychology Web site: http://www. van guard. edu/faculty/ddegelman/index. aspx? doc_id=796 9. Stand-alone Web document (no date) Nielsen, M. E. (n. d. ). Notable people in psychology of religion. Retrieved August 3, 2001, from http://www. psywww. com/psyrelig/psyrelpr. htm 10. Stand-alone Web document (no author, no date) Gender and society. (n. d. ). Retrieved December 3, 2001, from http://www. trinity. edu/~mkearl/gender. html 11.Journal article from database Hien, D. , & Honeyman, T. (2000). A closer look at the drug abuse-maternal aggression link. Journal of Interpersonal Violence, 15, 503-522. Retrieved May 20, 2000, from ProQuest database. 12. Abstract from secondary database Garrity, K. , & Degelman, D. (1990). Effect of server introduction on restaurant tipping. Journal of Applied Social Psychology, 20, 168-172. Abstract retrieved July 23, 2001, from PsycINFO database. 13. Journal article, Internet-only journal Bergen, D. (2002, Spring). The role of pretend play in children's cognitive development. Early Childho od Research ; Practice, 4(1).Retrieved February 1, 2004, from http://ecrp. uiuc. edu/v4n1/bergen. html 14. Article or chapter in an edited book Shea, J. D. (1992). Religion and sexual adjustment. In J. F. Schumaker (Ed. ), Religion and mental health (pp. 70-84). New York: Oxford University Press. 15. Diagnostic and Statistical Manual of Mental Disorders American Psychiatric Association. (2000). Diagnostic and statistical manual of mental disorders (4th ed. , text revision). Washington, DC: Author. VIII. Appendixes: A common use of appendixes is to present unpublished tests or to describe complex equipment or stimulus materials. k.Pagination: Each Appendix begins on a separate page. l. Heading:If there is only one appendix, Appendix is centered on the first line below the manuscript page header. If there is more than one appendix, use Appendix A (or B or C, etc. ). Double-space and type the appendix title (centered in uppercase and lowercase letters). m. Format: Indent the first line 5-7 spaces. n. Example of APA-formatted Appendix:  http://www. vanguard. edu/uploadedFiles/psychology/appendix. pdf IX. Footnotes: Content footnotes are occasionally used to support substantive information in the text.. o. Pagination: Footnotes begin on a separate page. . Heading: Footnotes is centered on the first line below the manuscript page header. q. Format: Indent the first line of each footnote 5-7 spaces and number the foonotes (slightly above the line) as they are identified in the text. r. Example of APA-formatted Footnotes:  http://www. vanguard. edu/uploadedFiles/psychology/footnote. pdf X. Tables: A common use of tables is to present quantitative data or the results of statistical analyses (such as ANOVA). See the Publication Manual (2001, pp. 147-176) for detailed examples. Tables must be referred to in the text. s. Pagination: Each Table begins on a separate page. . Heading:Table 1 (or 2 or 3, etc. ) is typed flush left on the first line below the manuscript pag e header. Double-space and type the table title flush left (italicized in uppercase and lowercase letters). u. Example of APA-formatted Tables:  http://www. vanguard. edu/uploadedFiles/psychology/table2. pdf XI. Figure Captions and Figures: A common use of Figures is to present graphs, photographs, or other illustrations (other than tables). See the Publication Manual (2001, pp. 176-201) for detailed examples. Figure Captions provide, on a single page, captions for the figures that follow. v.Pagination: The Figure Captions page is the final numbered page of the paper. The Figures that follow the Figure Captions page do NOT have page numbers or manuscript page headers. w. Heading for Figure Captions: Figure Caption(s) is centered on the first line below the manuscript page header. Double-space and type Figure 1. (or 2 or 3, etc. ) italicized and flush left, followed by the caption for the figure (not italicized), capitalizing only the first letter of the first word and any proper n ouns. x. Example of APA-formatted Figure Caption and Figure:  http://www. vanguard. edu/uploadedFiles/Faculty/DDegelman/psychfigure. pdf